In accordance with the Law of the Republic of Belarus of July 18, 2011 “On Appeals of Citizens and Legal Entities”, an electronic appeal is presented in Belarusian or Russian.

An electronic appeal of a citizen must contain:

• last name, first name, patronymic;
• place of residence (place of stay);
• statement of the essence of the appeal;
• citizen’s email address.

An electronic appeal of a legal entity must contain:

• name and (or) address of the organization or position of the person to whom the appeal is sent;
• full name of the legal entity and its location;
• statement of the essence of the appeal;
• surname, first name, patronymic of the person or initials of the manager or the person authorized in the prescribed manner to sign applications;
• e-mail address of the legal entity.

Electronic applications must be accompanied by electronic copies of documents confirming their authority.

Electronic applications must be considered no later than 15 days from the day following the day of registration of applications, and those requiring additional study and verification – no later than 1 month.